INTRODUCTION Like it or not, budget is the yardstick that top management uses to measure your actual performance. Learn budget planning skills and see how your managerial decisions translate into dollars and cents! If you’re a new manager who is slightly nervous about budget planning and communicating with finance personnel or an experienced manager who […]
Introduction Starting on 1 January 2023, the Employment Act 1955 has been amended to come into effect. This amendment will have a big impact especially on employers. Amendments have also been made to Schedule 1 of the Act which causes the scope of the Act’s coverage of workers in Peninsular Malaysia to be wider. Therefore, […]
INTRODUCTION It is important to understand that organization handle problematic employees in many situation differently and not all HR personnel, supervisors or even HOD have a knowledge on counselling or couching. Usually, minor misconduct can be resolve during counselling session. However, frequent / recurrence or minor misconduct may lead to major misconduct or gross misconduct, […]
INTRODUCTION For most organizations, identifying and retaining talent is the key to their continued growth and success. But with recruitment falling short of solving the overall problem, companies increasingly are looking to develop and implement succession planning strategies as a means of ensuring highly qualified employees are recruited and developed to fill every strategic role […]
Introduction 5S is much more than just “housekeeping”. Housekeeping and an organized workplace are the results of 5S, but the real purpose of 5S is to uncover errors and problems more quickly. Implementing 5S at the same time will enhance Productivity and Safety as well.”. Objectives At the end of this course the participants will […]
Introduction This training helps the participants to identify the applicable Safety and Health Legal Requirement pertaining OSHA (amendment) 2022 which was gazetted on 16 March 2022 and comes into operation on 1 June 2024. This course i to provide detail explanation on all Safety and Health related legal requirements based on OSHA 1994 as principal […]
PENGENALAN Setiap seorang pekerja baik sektor awam atau swasta akan menempuh saat persaraan ketika mencecah usia yang berkenaan. Pada saat ini setiap individu mempunyai dilemma untuk menghadapi hidup menempuh alam yang baru yang tentunya berbeza dari alam sebelumnya. Persediaan haruslah dilakukan dari mental dan fizikal dalam usaha membina corak kehidupan selepas persaraan. Kursus pra-persaraan ini […]
PENGENALAN Para pembantu tadbir dan kumuplan sokongan adalah merupakan ahli-ahli yang penting di dalam sebuah organisasi. Ini adalah kerana tanpa sokongan yang padu daripada mereka, kelancaran perjalanan organisasi akan terjejas. Modul in telah disusun khusus untuk para pembantu tadbir dan staff kumpulan sokongan untuk memberi pendedahan kepada konsep kualiti dan pembangunan diri dan membawa mereka […]
INTRODUCTION The Accounting for Non-Accountants course will provide a comprehensive introduction to the role of accounting in supporting and informing business decisions throughout the business. This course is designed for participants who have access, use, and rely upon accounting information, but do not have accounting training or background. The participants will also learn to perform […]
INTRODUCTION An ISO 9001 quality management system is a systematic and process driven approach to managing your business. It is designed to support the company in ensuring you meet the needs of your customers, whilst delivering a consistent level of quality and satisfaction. OBJECTIVE Aware of the changes to ISO 9001 and the reason […]
INTRODUCTION Customer is always right”. This is a common statement in customer service where customer‟s satisfaction is a priority. The salesperson must equip themselves with interpersonal skill to build a good relationship with their potential buyer. The importance of a great image and persona is to ensure the loyalty of the customer. Participants of this […]
Introduction This course covers the critical knowledge and skills a project manager needs to create a project plan with Project during the planning phase of a project. In other words, if your supervisor assigns you to lead a project, this course will enable you to draft a project plan with Project and share it with […]