Introduction Facilities Management is strategic and timely planning Asset Management to achieve a satisfactory level of service delivery. Objective Plan , monitor and control the timely execution of the activities and services from the Commencement Date until the end of the contract Track and monitor the progress of the activities and services Manage resources more […]
PENGENALAN Program ini adalah bertujuan memberikan kesedaran dan pendedahan kepada peserta program berkaitan dengan aspek pengurusan fail dan rekod di dalam sesebuah organisasi mengikut akta dan pekeliling yang telah ditetapkan. Program ini secara khususnya adalah untuk meningkatkan dan menambah pengetahuan asas dan kemahiran peserta program ini untuk menguruskan rekod-rekod dan fail- fail di dalam sesebuah […]
INTRODUCTION The Microsoft Excel Intermediate course covers different functions and formula available in the Excel spreadsheet. It is suitable for complete beginners or little prior knowledge of Excel. At the end of this course, the participants will have a good understanding about the different features available in Excel which can be use daily at work […]
INTRODUCTION Like it or not, budget is the yardstick that top management uses to measure your actual performance. Learn budget planning skills and see how your managerial decisions translate into dollars and cents! If you’re a new manager who is slightly nervous about budget planning and communicating with finance personnel or an experienced manager who […]
Introduction Starting on 1 January 2023, the Employment Act 1955 has been amended to come into effect. This amendment will have a big impact especially on employers. Amendments have also been made to Schedule 1 of the Act which causes the scope of the Act’s coverage of workers in Peninsular Malaysia to be wider. Therefore, […]
INTRODUCTION For most organizations, identifying and retaining talent is the key to their continued growth and success. But with recruitment falling short of solving the overall problem, companies increasingly are looking to develop and implement succession planning strategies as a means of ensuring highly qualified employees are recruited and developed to fill every strategic role […]
Introduction 5S is much more than just “housekeeping”. Housekeeping and an organized workplace are the results of 5S, but the real purpose of 5S is to uncover errors and problems more quickly. Implementing 5S at the same time will enhance Productivity and Safety as well.”. Objectives At the end of this course the participants will […]
PENGENALAN Setiap seorang pekerja baik sektor awam atau swasta akan menempuh saat persaraan ketika mencecah usia yang berkenaan. Pada saat ini setiap individu mempunyai dilemma untuk menghadapi hidup menempuh alam yang baru yang tentunya berbeza dari alam sebelumnya. Persediaan haruslah dilakukan dari mental dan fizikal dalam usaha membina corak kehidupan selepas persaraan. Kursus pra-persaraan ini […]
PENGENALAN Para pembantu tadbir dan kumuplan sokongan adalah merupakan ahli-ahli yang penting di dalam sebuah organisasi. Ini adalah kerana tanpa sokongan yang padu daripada mereka, kelancaran perjalanan organisasi akan terjejas. Modul in telah disusun khusus untuk para pembantu tadbir dan staff kumpulan sokongan untuk memberi pendedahan kepada konsep kualiti dan pembangunan diri dan membawa mereka […]
INTRODUCTION The Accounting for Non-Accountants course will provide a comprehensive introduction to the role of accounting in supporting and informing business decisions throughout the business. This course is designed for participants who have access, use, and rely upon accounting information, but do not have accounting training or background. The participants will also learn to perform […]
INTRODUCTION An ISO 9001 quality management system is a systematic and process driven approach to managing your business. It is designed to support the company in ensuring you meet the needs of your customers, whilst delivering a consistent level of quality and satisfaction. OBJECTIVE Aware of the changes to ISO 9001 and the reason […]
INTRODUCTION Customer is always right”. This is a common statement in customer service where customer‟s satisfaction is a priority. The salesperson must equip themselves with interpersonal skill to build a good relationship with their potential buyer. The importance of a great image and persona is to ensure the loyalty of the customer. Participants of this […]