INTRODUCTION An ISO 9001 quality management system is a systematic and process driven approach to managing your business. It is designed to support the company in ensuring you meet the needs of your customers, whilst delivering a consistent level of quality and satisfaction. OBJECTIVE Aware of the changes to ISO 9001 and the reason […]
INTRODUCTION Customer is always right”. This is a common statement in customer service where customer‟s satisfaction is a priority. The salesperson must equip themselves with interpersonal skill to build a good relationship with their potential buyer. The importance of a great image and persona is to ensure the loyalty of the customer. Participants of this […]
Introduction This course covers the critical knowledge and skills a project manager needs to create a project plan with Project during the planning phase of a project. In other words, if your supervisor assigns you to lead a project, this course will enable you to draft a project plan with Project and share it with […]
PENGENALAN Untuk mengurangkan kadar kemalangan dan kematian atas jalan raya. Untuk menghalang kemalangan dengan mengenal pasti risikonya – kawasan sekeliling/ sikap/ kekurangan maklumat. Objektif Diakhir sesi latihan ini, peserta akan dapat mempelajari: Mempersiap pemandu dengan gaya pemanduan yang akan mengurangkan kadar risiko semasa memandu. Kursus ini direka untuk mengubah tabiat pemandu sewaktu memandu kenderaan. Kebanyakkan pemandu mempunyai sikap pemanduan yang tidak sepatutnya […]
INTRODUCTION This course is designed for Managers, Executives, Supervisors or even normal employees who have no electrical backgrounds but have to work in electronic environment for eg. Supervisors for Electrical Lab, Process engineer which deals with a lot of electrical equipment, or even an operator who is waiting for an opportunity to be promoted as […]
Introduction How confident are you or your employee in the knowledge of business etiquette? Have you ever been embarrassed by not knowing quite the right handle yourself in social situations? Can a limp handshake sabotage a merger deal? Is your dress sabotage your career? Objective At the end of the course: Participants have a better […]
Introduction What do businesses leaders need today? A new way of thinking that opens a door they didn’t even know existed. A way of thinking out of box that seeks a solution to an intractable problem through unorthodox or rational methods or elements that would normally be ignored by logical thinking. They need to develop […]
INTRODUCTION Data breaches. Ransomware. State-of-the-art attacks, advanced persistent threat (APT) targeting big organization and small businesses a like. Rarely a day goes by without another reminder in the headlines that improving security should be a top priority. Of course, there’s a big difference between knowing you should improve security and knowing how to get started. […]
PENGENALAN Dalam kehidupan kita, keberkatan merupakan suatu perkara yang sangat didambakan oleh setiap insan kerana apabila kehidupan kita berkat segala perkara yang kita lakukan akan menjadi udah. Keberkatan bukan hanya meudahkan segala urusan kehidupan kita bahkan ia menjadikan setiap perkara yang kita lakukan berganda kualitinya. Mudah kata, buat kerja sikit dapat hasil yang banyak dan […]
PENGENALAN Dalam ibadat puasa terdapat banyak rahsia yang boileh membantu kehidupan kita dalam pelbagai aspek khususnya dalam kerjaya. Antara rahsia yang ada adalah puasa mampu melatih tabiat atau sikap seseorang menjadi lebih cemerlang dan berkualiti. Namun begitu, tabiat dan sikap ini tidak boleh hanya dilatih dalam inidividu sahaja. Ianya perlu dilatih dalam kelompok atau masyarakat […]
INTRODUCTION The Microsoft Excel Intermediate course covers different functions and formula available in the Excel spreadsheet. It is suitable for complete beginners or little prior knowledge of Excel. At the end of this course, the participants will have a good understanding about the different features available in Excel which can be use daily at work […]
PENGENALAN Apabila datang 10 malam terakhir bulan Ramadhan, kita pasti akan mula mencari malam lailatul qadar yang mana malam yang lebih baik daripada 1000 bulan. Dalam malam lailatul qadar terdapat banyak rahsia dan falsafah yang boleh kita praktikkan dalam kehidupan kita khususnya dalam kerjaya. Antara rahsia yang dapat kita rungkaikan melalui malam lailatul qadar adalah […]