CWS 008 – Minutes Writing for Organization, 10 & 11 January 2022

Minutes are important documents in the smooth running of an organisation and one must acknowledge the vital role that minutes play in an organisation’s business affairs. However, many people find minute-writing daunting. The process of taking the minutes of a meeting can be tough and many people try to avoid it as they see it […]

NLP 003 – Negotiation Skills : The Secret of Influencing Using NLP, 12 & 13 January 2022

Introduction Individuals often fail in negotiations because they have had no foundation in negotiation skills. We are negotiating almost all the time. Whether with business partners, clients, suppliers, colleagues or even family members, the success of our outcomes depends entirely on our understanding of the negotiation and communication process. When engaged in negotiations where your […]

REC 001 – You’re Hired! Smart Recruitment & Selection Techniques, 13 & 14 January 2022

In Interviewing Skills: Conducting an Interview participants are provided with step-by-step guidance for interviewing candidates researching their references evaluating candidates and choosing among them objectively and appropriately following up with both the chosen candidate as well as those not offered the position. Participants also learn how to handle difficult candidates

ELC 019 – Electronics for Non-Electronics Engineers, 19 & 20 January 2022

This course provide an important fundamental view on electronics for participants in order for them to develop a good foundation in understanding electronics which can be further studied as it is an wide field to be covered. After learning this course, participants can move to intermediate electronics activities such as a more in depth coverage […]

CRM 007 – Khidmat Pelanggan dan Komunikasi Berkesan, 19 & 20 January 2022

Pengenalan Penjawat awam adalah muka depan atau tiang seri Kerajaan. Jika baik perkhidmatan maka baik lah imej Kerajaan. Di kala wabak covid 19 yang masih melanda Negara, cabaran penjawat awam di barisan hadapan terutama di bahagian khidmat pelanggan sangat lah tinggi. Setiap tugasan atau amanah harus dilaksanakan dengan lebih cepat dan efisien. Tiga prinsip utama […]