Minutes are important documents in the smooth running of an organisation and one must acknowledge the vital role that minutes play in an organisation’s business affairs. However, many people find minute-writing daunting. The process of taking the minutes of a meeting can be tough and many people try to avoid it as they see it […]
Introduction Individuals often fail in negotiations because they have had no foundation in negotiation skills. We are negotiating almost all the time. Whether with business partners, clients, suppliers, colleagues or even family members, the success of our outcomes depends entirely on our understanding of the negotiation and communication process. When engaged in negotiations where your […]
In Interviewing Skills: Conducting an Interview participants are provided with step-by-step guidance for interviewing candidates researching their references evaluating candidates and choosing among them objectively and appropriately following up with both the chosen candidate as well as those not offered the position. Participants also learn how to handle difficult candidates