INTRODUCTION Secretaries and administrators represent a special group of personnel who connects the organization’s management with other stakeholders – whether they are inside or outside the organization. Being a critical […]
INTRODUCTION “Effective training or development depends more on knowing what results are required – for the individual, the department and the organization as a whole.” With limited budgets and the […]
INTRODUCTION The importance of excellent communication and team-spirit in your fast-paced industry demands that staff in supervisory and managerial positions not only possess the ability to communicate, but must […]