Introduction The working world involves the constant use of verbal communication. Speaking is easy to do. The question is this – when you speak does it impact the listener? Do they follow your words and do as you wish them to? Do you get the desired results? Also, do you walk away from presentations and […]
Pengenalan Gambaran keseluruhan kursus, statistik berkaitan kemalangan jalanraya dan kematian, asas pemanduan dan kenapa perlunya kepelbagaian di dalam pemanduan seharian. Objektif Meningkatkan semangat dan motivasi untuk memberi perkhidmatan yang lebih cemerlang. Menimbulkan keinsafan dan rasa tanggungjawab terhadap diri, tugas, rakan sekerja dan organisasi. Meningkatkan kompetensi diri supaya lebih produktif, berkualiti dan cemerlang. Mewujudkan hubungan harmoni […]
INTRODUCTION This practical course will develop your knowledge of basic principles and provide you with a thorough understanding of heating, ventilation and air-conditioning systems. Your participation in this course will help understand HVAC system requirements, which can be quite. You’ll learn how properly designed HVAC systems can efficiently and cost-effectively provide a comfortable and healthy […]
Selling is tough especially during times when there is a shift in customers’ needs or a down economy. One might have been tempted to ‘sit tight’ and ‘ride the tide’, but a true and aspiring sales professional would prefer to deal with such obstacles head-on. Among the indispensable traits and tools needed in today’s tough […]
INTRODUCTION This programme is designed to develop the skills required to get started to manage any project. In this programme, for those new to project management it will provides a foundation to understanding the “Science and Art” of the project management. The workshop will examine the elements of sound project management and apply the generally […]
INTRODUCTION This programme is a special programme designed for QCC Team Leaders which will focus on three main aspects; QCC Background, concept and ideas Problem Solving Process Leadership and Supervision
PENGENALAN Mendedahkan masalah pengurusan masa dan kerja serta teknik membaiki mutu kerja dan pengurusan masa berkualiti. Apabila kita mengurus masa dengan lebih berkesan dan efisien, kita boleh mengurangkan tekanan dan kekecewaan, malah perasaan akan merasa bertambah selesa. Melalui pengurusan masa, kita akan bertambah produktif di dalam tugasan yang dilaksanakan. Kita juga berharap warga kerja kita […]
INTRODUCTION “Effective training or development depends more on knowing what results are required – for the individual, the department and the organization as a whole.” With limited budgets and the need for cost-effective solutions, all organisations need to feel secure that the resources invested in training are targeted at areas where training and development is […]
Pengenalan Kursus ini direkabentuk khas untuk staf sokongan & pegawai serta kakitangan kerajaan dalam menyediakan surat rasmi, kertas kerja dan laporan secara betul dan efektif. Para peserta akan didedahkan dengan teknik-teknik dan format terbaru oleh jurulatih yang berpengalaman dan terlatih.
PENGENALAN Alam Persara adala sesuatu yang indah dan dinanti-nantikan oleh bakal pesara JIKA perancangan awal dan rapi telah dilaksanakan. Jika tidak, bakal pesara akan menghadapi situasi yang mencabar apabila menempuh ke alam baru yang tidak menentu. Kursus Pra Persaraan ini direkabentuk sebagai langkah persediaan untuk warga kerja yang bakal bersara bagi membina persaraan yang cemerlang. […]
PENGENALAN PEMANDUAN Gambaran keseluruhan kursus, statistik berkaitan kemalangan jalanraya dan kematian, asas pemanduan dan kenapa perlunya kepelbagaian di dalam pemanduan seharian.
Introduction First aid is the provision of initial care for an illness or injury. It is usually performed by non-expert, but trained personnel to a sick or injured person until definitive medical treatment can be accessed. Certain self-limiting illnesses or minor injuries may not require further medical care past the first aid intervention. It generally […]