Versatile Learning

CWS 005 – Effective Business Communication Spoken & Written English Skills, 23 September 2025
2025-09-23 09:00 - 17:00 (Asia/Kuala_Lumpur)
INTRODUCTION

English Proficiency for Support Staff takes into consideration the needs of Malaysian adults who fall into this category. On top of covering the skills of reading, writing, speaking and listening, it contains the necessary elements of grammar and communication.
It is vital for all participants to understand how communication is part and parcel of language. In fact, this knowledge can be used effectively in their working lives. By doing so, they may be able to, amongst others:

Increase productivity at work
Improve communication within their departments as well as externally
Help themselves to improve their own career opportunities in the organization

Grammar components have been included in this program. This is simply because it has been found that lack of knowledge of grammar is why many are unable to construct proper sentences. Some grammar rules are like a formula that can be learned and applied repeatedly. This can be easily taught.

OBJECTIVES

To increase confidence in communicating using spoken and written English
To learn how to pronounce some common words correctly
To improve speaking skills, in terms of being concise, clear and accurate
To expand on relevant vocabulary and phrases for different situations

To understand the purpose and correct format for emails
To learn some basic rules for grammar
To learn the importance of the communication process, and how it applies to writing and speaking
To identify and learn from common Malaysian errors

WHO SHOULD ATTEND?

This programme is suitable for Executives.

TRG 002 – TRG 002 – Effective TNA: The Key To Smarter, Strategic Learning, 23 & 24 September 2025
2025-09-23 09:00 - 2025-09-24 17:00
Objective

At the end of this training session, among others, participant will be able to:

Review the Common Training process Flow
Understand The important of Training Need analysis
Build up the TNA framework activities
Choosing appropriate TNA methodology that suite to their organization

Understand the role of evaluator
Understand the TNA Operational, individual, Competencies and de-velopmental
Prioritize and workout the Training Calendar and Budget

Who should attend?

HOD or any staff who need to enhance their knowledge on TNA
