ADC 004 – Secretarial Skill Enhancement , 8 & 9 January 2024

INTRODUCTION Secretaries and administrators represent a special group of personnel who connects the organization’s management with other stakeholders – whether they are inside or outside the organization. Being a critical part of the organization, they need to be aligned and able to align others to the organization’s objectives and plans. They also must have certain […]

SWP 007 – Emergency Response Plan, 8 & 9 January 2024

INTRODUCTION This course is specifically designed by latest theory and technical approach to create awareness among trainees of their duties and responsibilities as Emergency Response Plan, and to obtain the necessary skill of identification of fire hazard, prevention and control as well as chemical spillage or release of hazardous gases at. This course also will […]

HRM 001 – Succession Planning-Framework for the Better Future, 10 & 11 January 2024

INTRODUCTION For most organizations, identifying and retaining talent is the key to their continued growth and success. But with recruitment falling short of solving the overall problem, companies increasingly are looking to develop and implement succession planning strategies as a means of ensuring highly qualified employees are recruited and developed to fill every strategic role […]

FIN 013- Personal Financial Planning, 15 & 16 January 2024

INTRODUCTION This course is a general overview of a variety of personal finance topics – including budgeting, the importance of your credit score, cash flow, setting financial goals, and taxes. Whether you are just starting college, nearing retirement, or somewhere in between, this course will provide you with the knowledge to understand your money and […]

STW 003 – Pengurusan Stor & Inventori Secara Berkesan, 17 & 18 Januari 2024

PENGENALAN Tugas yang berkaitan dengan pengurusan inventori dan stor adalah berbeza mengikut saiz dan jenis syarikat. Pengurusan inventori dan stor yang berkesan adalah tanggungjawab yang penting, kerana stor tidak menjual barangan yang mereka kendalikan, hanya menyimpannya atau menyediakan perkhidmatan logistik sehingga barangan dihantar kepada pelanggan yang dimaksudkan. Prosedur dan sistem kawalan stok serta fungsi pengambilan […]

CRM 009 – Effective Customer Relationship, 17 & 18 January 2024

INTRODUCTION Today’s customers are a fast-moving, demanding crowd. They are looking for products and services that are proven yet innovative. They want information at their fingertips. With the right Customer Service management solutions in place, we can help organizations to build and nurture lasting one-on-one relationships with customers. Thus, it enhances the business efficiencies and […]

HSE 005 – Productivity, Safety and Effective 5S, 5 & 6 February 2024

Introduction 5S is much more than just “housekeeping”. Housekeeping and an organized workplace are the results of 5S, but the real purpose of 5S is to uncover errors and problems more quickly. Implementing 5S at the same time will enhance Productivity and Safety as well.”. Objectives At the end of this course the participants will […]