INTRODUCTION Today’s customers are a fast-moving, demanding crowd. They are looking for products and services that are proven yet innovative. They want information at their fingertips. With the right Customer Service management solutions in place, we can help organizations to build and nurture lasting one-on-one relationships with customers. Thus, it enhances the business efficiencies and […]
Introduction This training helps the participants to identify the applicable Safety and Health Legal Requirement pertaining OSHA (amendment) 2022 which was gazetted on 16 March 2022 and comes into operation on 1 June 2024. This course i to provide detail explanation on all Safety and Health related legal requirements based on OSHA 1994 as principal […]
Introduction Performance management training is an initiative in which employees work with their company, namely their manager, to improve their workplace skills and performance. Performance management training aims to improve performance in the short term and advance career trajectory. Investing in training rewarding to the can be extremely entire business, including its clients and customers. […]
INTRODUCTION Secretaries and administrators represent a special group of personnel who connects the organization’s management with other stakeholders – whether they are inside or outside the organization. Being a critical part of the organization, they need to be aligned and able to align others to the organization’s objectives and plans. They also must have certain […]
Introduction Stress in the workplace is an increasingly important issue. It is costly to both individuals and organizations. It narrows our ability to think clearly and function effectively. Stress can disable us physically and emotionally. Some stress however is both normal and beneficial, because it enables a person to seek answers to problems, redirect thinking, […]
INTRODUCTION E – Invoicing is revolutionizing the way businesses handle their invoicing processes by offering significant improvements in efficiency, substantial cost savings, and enhanced accuracy. This comprehensive course is specifically designed for beginners who want to understand the fundamentals of e-invoicing, particularly within the context of Malaysian regulations and industry practices. Through this course, […]
Introduction 5S is much more than just “housekeeping”. Housekeeping and an organized workplace are the results of 5S, but the real purpose of 5S is to uncover errors and problems more quickly. Implementing 5S at the same time will enhance Productivity and Safety as well.”. Objectives At the end of this course the participants will […]
INTRODUCTION This course introduces participants to the basics of Microsoft PowerPoint Participants will learn to create a simple presentation by adding & modifying text, simple graphics and printing the presentation OBJECTIVES Discuss on how Microsoft PowerPoint can be an appropriate tool to run a day to day-business. Illustrate the different components of Microsoft PowerPoint 2016 […]
PENGENALAN Ramai pegawai dalam mana-mana organisasi mengambil mudah mengenai kepentingan dokumen seperti surat rasmi, memo dan emel. Namun apabila diberikan tugasan bagi menyediakan dokumen berkenaan, hasilnya kadangkala tidak seperti yang dijangkakan. Realitinya, dokumen mudah ini membawa beban berat sebagai wakil organisasi dalam proses komunikasi tulisan. Oleh yang demikian, kemahiran penyediaan dokumen rasmi pengurusan yang berkesan […]
Pengenalan Sistem pengurusan aset ialah proses yang digunakan oleh sesebuah organisasi untuk memantau dan mengurus aset mereka. Pengurusan aset yang efektif membolehkan organisasi tersebut untuk memaksimumkan pulangan pelaburan mereka dan meminimumkan kerugian. Melalui pengurusan aset yang efektif ini, pihak pengurusan dapat menjejaki prestasi keseluruhan dan keadaan aset mereka dan memastikan ianya digunakan dengan cekap sepanjang […]
INTRODUCTION This course is designed for Managers, Executives, Supervisors or even normal employees who have no electrical backgrounds but have to work in electronic environment for eg. Supervisors for Electrical Lab, Process engineer which deals with a lot of electrical equipment, or even an operator who is waiting for an opportunity to be promoted as […]
INTRODUCTION First aid is the provision of initial care for an illness or injury. It is usually performed by non-expert, but trained personnel to a sick or injured person until definitive medical treatment can be accessed. Certain self-limiting illnesses or minor injuries may not require further medical care past the first aid intervention. It generally […]