Secretaries and administrators represent a special group of personnel who connects the organization’s management with other stakeholders – whether they are inside or outside the organization. Being a critical part of the organization, they need to be aligned and able to align others to the organization’s objectives and plans. They also must have certain characteristics and abilities that ultimately can cause the organization (directly or indirectly) to be respected and recognized as a key market player
ADC 004 – Secretarial Skill Enhancement , 3 & 4 September 2025
September 3 @ 9:00 am - September 4 @ 5:00 pm
INTRODUCTION
OBJECTIVES
- Develop an understanding on the nature of challenges and opportunities that are present in today’s business world so as to have a better appreciation of their role in the business
- Manage tasks and people more efficiently and effectively
- Reflect and describe their key roles and competencies that will enable them to perform at the standard expected and required
- Manage stress and develop a better work-life balance
METHODOLOGY
- Interactive sessions
- Role-plays
- Group discussion
- Case studies
- Exercise and activities
FEEDBACK
- Trainer is a good trainer, has extensive knowledge in her field.
- Trainer is good at presenting and expressing her ideas. It helps us for our work.