About Course
Most clerical staff, receptionist, and junior secretaries are being left behind, and often they are assumed as less important members of the team. Their positions are as backup teams, which help the organization to run daily matters. Management usually does not realize the vital part these groups play in the growth of the organization.
Their work might seem less significant compared to managerial tasks but they know company’s bottom line. This 2-day course has been specially designed to equip your support staff with the necessary skills to tackle their daily task with interest, knowledge, and enthusiasm.
What Will You Learn?
- To build a strong trust among the Leader the team members.
- To have a better communication tools while communicating with other people
- To solve problems effectively and smartly
- To know about the 4 important quadrants in Time Management
- To lead their mind to think and behave positively
- To work together and show excellency in team work.
Course Content
- MODULE 1: SWOR ANALYSIS & INDICATOR OF SELF PERSONALITY
- MODULE 2: HOW POSITIVE MIND CAN ACCOMPLISH TASK EFFECTIVELY
- MODULE 3: COMMUNICATION TOOLS TO MAKE TASK EASIER
- MODULE 4: MANAGE AND CONTROL TIME SMARTLY
- MODULE 5: STRATEGIC THINKING IN TASK IMPLEMENTATION
- MODULE 6: SOLVE THE PROBLEM!! DO NOT RUN AWAY
- MODULE 7: TEAMWORK CHALLENGE – THINK AS A GROUP
- MODULE 8: EMOTIONAL INTELLIGENT
- MODULE 9: STRESS MANAGEMENT