Introduction
Being a successful leader requires not only business knowledge, but also interpersonal and management skills. This course will teach you how to handle the challenges you face in your role as a manager and a leader in a team.
Discover the difference between leadership and management and what you can do to become a better leader. Understand your role in team communication and what you can do to ensure fewer misunderstandings. By applying NLP, the latest and proven scientific communication tool, you will be able to understand how to effectively communicate, deal with conflict and difficult people, and motivate and create a positive team atmosphere.
In this class, you’ll learn how to build, motivate, and maintain an effective, high-performing team. Make the most of your employees’ skills and abilities by delegating appropriately and avoiding micromanaging. Learn how to link feedback, coaching, performance management, and progressive discipline to ensure top performance and to deal effectively with under performers. Also, learn how to manage time, set priorities for you and your team, and negotiate those priorities with your boss.