INTRODUCTION
The success of an organisation depends a great deal on those in the management position to lead their team members towards achieving the business goals of the company. A manager has an important role to play to lead team in ensuring that an optimum level of quality and productivity is achieved.
Successful businesses are built on successful people management – attracting, retaining, managing and rewarding skills that allow you to produce more value for your customers than your competitors.
Good people management is having the right people, with the right skills, in the right place, at the right time, motivated to deliver on behalf of the business. This is how it all fits together!