ADC 006 – Developing Positive Attitude and Habits for Administrative Professional

ADC 006 – Developing Positive Attitude and Habits for Administrative Professional

Category:
Admin & Clerical/ In-House Programs/ Professional Development Skills/
MOTIVASI PEMBINAAN SIKAP POSITIF _ PERSONALITI PEKERJA CEMERLANG 2

Duration: 2 Days
Lectures: InHouse
Certificate of Completion

INTRODUCTION

A common dilemma that all of us might face at workplace, is getting an employee who is extremely good at his or her job AND has a positive attitude. Everyone is aware of the fact that bad attitudes can reduce the effectiveness of ones organization.

The fact is that skills can be taught but an attitude is often difficult to change, unless there is realization from within. The question often asked is what is an attitude? To some it’s a mindset, a way of thinking but that’s only partly right. The bigger picture is that an attitude is a habit of thought. It defines how one looks at their world and workplace.

This 2 days workshop is devoted to the building blocks that lead to positive attitudes.

Participants will learn how to develop positive attitude and overcoming negativity at the workplace, controlling stress and emotions to make better decisions, and developing personal development plan for lone-term continuous improvement and growth.

Objective

  • Enhance self-knowledge through self-assessment on thinking style and personality tests, and use the results to understand the links to their attitude and motivation
  • Describe how to control attitude by applying the four components of positive attitude
  • Describe negativity and its cause
  • Compute the estimated costs of negativity at workplace
  • Describe the steps of replacing negativity with self-affirmation and applying the power of
  • thankfulness and gratitude to overcome negativity
  • Controlling stress and emotions to make better decisions
  • Develop personal development plan to enhance positive attitude and habits for both short-term and long-term

Who should attend?

Employees in the support functions including clerks, secretaries, personal assistants and executives

CURRICULUM

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Day One

  • Enhance self-knowledge with thinking style assessment tool and personality test
  • Interpreting the assessment results and link it to attitude, emotions and day-to-day working style
  • Describe the link between attitude, self-motivation and emotion
  • List the approach and steps of controlling ones attitude

  • Describe negativity and its causes
  • Compute the estimated costs of negativity at workplace : counseling, teamwork and productivity,
  • burnout, lethargy
  • List steps to replace negative self-talk with self-affirmation
  • Learn to acknowledge the power of thankfulness and gratitude

Day Two

  • List difficult situations and people that could lead to stress
  • Discuss positive, negative and neutral responses to each situation
  • Build confidence to respond to different difficult situations and people
  • Steps to build professional confrontation skill

 

    • The 4 dimensions of self
    • Describe before and after picture, and identify gaps
    • Create action plans to further developed all the four dimensions of self
    • Cross-sharing and fine-tuning action plans
    • Steps to evaluate effectiveness of action plan execution
    • Documenting success stories and learnings