LDM 033 – Leadership In Your Role Of Supervisor/Manager 9 September 2024

Teachers

Category:

Human Resource (VL)/ Leadership PP/ Popular Public Program/ Popular Virtual Learning Programs/ Virtual Learning Programs/

RM 700.00

Price RM 700.00

Duration: 2 Days

Lectures: De Palma Hotel, Shah Alam

Certificate of Completion

Introduction

This course is designed to help you find the LEADER in yourself as you perform Supervisory and management duties. This course is also suited for the newly promoted who are just into the role of a New Manager.

This workshop is presented in two parts, beginning with understanding & managing self and thereafter, proceeding to the management of others/team.

Objectives

At the end of this training session, among others, participants will be able to:

Clearly articulate your role and responsibilities as a Leader.
Be aware of individual strengths and weaknesses in managing others.
Develop better interpersonal skills and communication skills
Determine the best ways to communicate throughout your organization.

Learn and apply the principles of leadership.
Effectively manage the performance of your direct reports.
Identify the benefits and procedures of effective delegation.
Uncover your strengths as a coach.

Who Should Attend?

Managers
Executives, Supervisors
Line Leaders and others who are involved in operations & customers

Methodology

Interactive Lecture
Workshop
Group Discussion
Role Play

Training Content

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Day 1 (9am -1pm)

MODULE 1: CONNECTING WITH THE LEADER IN YOU

seminar

Understanding different personality types.
Examining your Personality Profile and Leadership Style.
Discover the strength and weakness of your leadership style.
Incorporate and optimize Leadership Principles and Values

MODULE 2: EFFECTIVE COMMUNICATION BY A LEADER

seminar

Principles of supportive communication and its importance
The communication styles you will need to support
Managing Upward – Communications with your Manager
Save resources and increase productivity by running Effective Meetings

MODULE 3: MANAGING MYSELF AS A LEADER

seminar

Understanding and establishing your Goals as a Leader
Remove procrastinators & time-wasters and setting priorities
Maximize productivity using Time Management

MODULE 4: BEING SEEN AS A ROLE MODEL

seminar

Know your responsibilities in managing others’ performance
The 3 Elements for a Powerful Positive Image
How to establish expectations that will achieve results with your staff

Day 1 (2pm - 5pm)

MODULE 5: MOTIVATE: A TEAM, A NEW MEMBER TO A TEAM

seminar

Offer of Help and Support
Continuously increasing Motivation and Performance
Steps to take to initiate participative action

MODULE 6: DEVELOP DELEGATION SKILLS

seminar

The importance of delegating the Right Job for the Right individual at the Right Time
Understanding the advantages and disadvantages of delegation
How to Delegate effectively